Electronic Fund Transfers Your Rights and Responsibilities
Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed.
You should keep this notice for future reference.
Electronic Fund Transfers Initiated By Third Parties
You may authorize a third party to initiate electronic fund transfers between your account and the third party’s account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearing House (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. For example, your authorization to convert a check to an electronic fund transfer or to electronically pay a returned check charge can occur when a merchant provides you with notice and you go forward with the transaction (typically, at the point of purchase, a merchant will post a sign and print the notice on a receipt). In all cases, these third party transfers will require you to provide the third party with your account number and financial institution information. This information can be found on your check as well as on a deposit or withdrawal slip. Thus, you should only provide your financial institution and account information (whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers. Examples of these transfers include, but are not limited to:
You may make arrangements for certain direct deposits to be accepted into your checking or savings accounts.
You may make arrangements to pay certain recurring bills from your checking or savings accounts.
Telephone Transactions
You may access your account by telephone using your touchtone telephone, account numbers, and personal identification number (PIN) to:
ATM or Master Money Card Transactions
You may access your account(s) by ATM using your ATM or Master Money Card to:
Some of these may not be available at all terminals.
Debit Card Transactions
You may access your Checking account(s) by debit card to do transactions that participating merchants will accept, including:
Advisory Against Illegal Use
You agree not to use our card(s) for illegal gambling or other illegal purposes. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transaction are lawful in all jurisdictions in which the cardholder may be located.
Online Access Plan
You may access your accounts online at www.csbroma.com using your computer or similar, compatible device having online access and using your user name, password, and multifactor authentication information, to:
Bill Payment Service
You may access this service by computer at www.csbroma.com by using your user name, password and account number.
You may access this service to:
Limits and Fees
Please refer to our fee disclosure for information about fees and limitations that may apply to these electronic fund transfers.
ATM Operator/Network Fees
When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
Limitations on Frequency of Transfers
In addition to those limitations on transfers elsewhere described, if any, the following limitations apply to your Money Market account(s):
During any calendar month, you may not make more than six withdrawals or transfers to another account of yours or to a third party by means of a preauthorized or automatic transfer or telephone order or instruction, or by check, draft, debit card or similar order to a third party. If you exceed the transfer limitations set forth above in any statement period, your account will be subject to closure by the financial institution.
Security Limitations
For security reasons, there are other limits on the number of transfers you can make using out terminals, point-of-sale transfer, and computer transaction services.
Documentation
Terminal Transfers. You can get a receipt at the time you make a transfer to or from your account using an automated teller machine or point-of-sale terminal. However, you may not get a receipt if the amount of the transfer is $15 or less.
Preauthorized Credits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company:
Periodic Statements. You will get a quarterly account statement from us for your Savings account(s), if the only possible electronic transfers to or from the account are preauthorized credits.
For passbook accounts, if the only possible electronic transfers to or from your account are preauthorized credits, we do not send periodic statements. You may bring your passbook to us and we will record any electronic deposits that were made since the last time you brought in you passbook.
You will get a monthly account statement from us for your, Savings, account(s), unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.
Preauthorized Payments
Right to Stop Payment and Procedure for Doing So.
If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how:
Call or write us at the telephone number or address listed in this disclosure in time for us to receive your request three business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
Notice of Varying Amounts.
If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
Liability for Failure to Stop Payment of Preauthorized Transfer.
If you order us to stop one of these payments three business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
Financial Institution’s Liability
Liability for Failure to Make Transfers.
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
Confidentiality
We will disclose information to third parties about your account or the transfer you make:
Unauthorized Transfers
Generally. Tell us AT ONCE if you believe your card and/or code has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days after you learn of the loss or theft of your card and/or code, you can lose no more than $50 if someone used your card and/or code without permission.
If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
Additional Limits on Liability for Mastercard® Debit Cards.
You will not be liable for any unauthorized transactions using your Mastercard debit card if:
(Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.)
If you believe your card and/or code has been lost or stolen, call or write us at the telephone number or address listed in this disclosure. You should also call the number or write to the address listed in this disclosure if you believe a transfer has been made using the information from your check without your permission.
Error Resolution Notice
In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of- sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days of the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
If you have inquiries regarding your account, please contact us at:
Citizens State Bank | no | no |
1709 North Grant St. P.O. Box 988 Roma, TX 78584 | LOBBY (956) 849-2311 Monday – Friday (Excluding Federal Holidays) 9:00am – 5:00 pm | MOTOR BANK Monday – Friday (Excluding Federal Holidays) 8:30am – 5:00 pm Saturdays 9:00am – 1:00pm |
RGC Branch | no | no |
2801 West Highway 83 Rio Grande City, TX 78582 | LOBBY (956) 487-2300 Monday – Friday (Excluding Federal Holidays) 9:00am – 5:00 pm | MOTORBANK Monday – Friday (Excluding Federal Holidays) 8:30am – 5:00 pm Saturdays 9:00am – 1:00pm |
MORE DETAILED INFORMATION IS AVAILABLE ON REQUEST